❔FAQ

Why is my widget not displaying at checkout?

1. When creating a widget, you must pick a widget position. This position does not dictate where your widget will be on checkout, it is purely for Shopify to associate the correct widget with the block you are adding to your Checkout Profile.

2. Once you've selected any position within the widget, be sure that is the same position you selected when adding your widget (app block) to the Checkout Profile.

3. Your widget may not be showing because you have not set it to active within Checkout Builder. See the tutorial below that walks you through all of the steps above.